Previous incidents
Plex, Authentik, and 1 other service are down
Resolved Oct 17, 2025 at 7:16am UTC
Authentik and Plex recovered.
4 previous updates
Plex is down
Resolved Oct 11, 2025 at 4:39pm UTC
Root Cause Analysis: Plex Transcoding Failures on Ubuntu 25.04
Incident date: October 11, 2025
Detected: October 11, 2025 00:37 UTC
Resolved: October 11, 2025 00:48 UTC
Severity: High (media streaming unavailable)
Author: Kitzy
Executive summary
Plex transcoding failed completely on clients following Ubuntu host upgrade from 24.10 to 25.04. All transcode attempts crashed with FFmpeg errors. Root cause was an incompatibility between the LinuxServer.io Plex D...
4 previous updates
kitzysound.com, Authentik, and 4 other services are down
Resolved Oct 8, 2025 at 3:10pm UTC
Kitzy Sound service interruption
Date: October 8, 2025
Duration: Approx. 15 minutes
Impact: Kitzy Sound (kitzysound.com) was unavailable to all users
What happened
Kitzy Sound was unavailable because AWS Route 53 suspended the domain. The suspension occurred after I didn't verify the domain registrant email address within the required timeframe.
Root cause
AWS Route 53 requires domain owners to verify their email address within 15 days of registration or transfer....
13 previous updates
Nova is down
Resolved Oct 3, 2025 at 2:05am UTC
Nova recovered.
1 previous update
Nova is down
Resolved Sep 29, 2025 at 12:29am UTC
Nova recovered.
2 previous updates
Some services are down
Resolved Sep 28, 2025 at 5:19am UTC
Nova is back online.
2 previous updates
Authentik stack failed to deploy (PostgreSQL unhealthy)
Resolved Sep 27, 2025 at 10:27pm UTC
RCA — Authentik stack failed to deploy (PostgreSQL unhealthy)
Summary
New deployments of the Authentik stack failed in Portainer because the PostgreSQL service was repeatedly marked unhealthy and (earlier) failed to start. The root cause was an incorrect Docker volume mount target for the official postgres image, which declares VOLUME /var/lib/postgresql/data. We mounted our named volume at the parent (/var/lib/postgresql) instead of the declared data dir. Docker then ...
6 previous updates